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Customer Service Representative - State Farm Agent Team Member

Full Time in Santa Cruz, CA

Benefits
  • 401(k) matching
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources
Join Our Team as a Customer Care Representative for Insurance & Financial Services!
Are you ready to make a meaningful impact in the insurance and financial services industry? We are seeking a dedicated and motivated Customer Care Representative to join our thriving office!
Position Customer Care Representative Location Monterey/Santa Cruz Type Full-time
About Us At Chris Buich Insurance and Financial Services, we pride ourselves on providing exceptional insurance and financial services to our clients. Our mission is to build lasting relationships through outstanding customer support and expert guidance.
What You'll Do
· Provide exceptional customer service to our clients regarding insurance policies and financial products
· Assist clients with inquiries, claims, and policy changes in a timely and professional manner
· Educate clients on available products and services to help them make informed decisions
· Resolve issues and provide solutions to enhance customer satisfaction
· Collaborate with team members to streamline processes and improve service delivery
What We’re Looking For
· Excellent communication skills, both verbal and written
· Strong interpersonal skills with a focus on customer satisfaction
· Ability to learn quickly and understand insurance and financial services terminology
· Detail-oriented with strong problem-solving abilities
· Prior experience in customer service or financial services is a plus, but we are willing to train the right candidate
What We Offer
· Competitive pay and benefits package
· Opportunities for professional growth and advancement within the company
· A supportive and collaborative work environment
· Ongoing training and development in insurance and financial services
If you’re passionate about helping clients navigate their insurance and financial needs, we want to hear from you!
Apply Now! Send your resume and a brief cover letter to chris@chrisbuich.com
Join us in delivering exceptional service and making a difference in our clients' lives!
Compensation $40,000.00 - $80,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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