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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brady Muller

October 9, 2025

5  out of  5
rating by Brady Muller
"Chris Buich and his employee David provided us with the most stress free transition over to their company. The exact reason I changed companies, for better customer service. So happy we made this decision, I wish we did it long ago. Thanks Chris and David!! We could not recommend a better office to go through than the office of Chris Buich and his crew."
We responded:
"Welcome to our State Farm Agency family 🙏. We're honored to you for all your insurance and financial services needs!!"
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Wayne

October 8, 2025

5  out of  5
rating by Wayne
"They are the best, remember the name.(Chris Buich - State Farm)"
We responded:
"Heyyyy! We're so happy to serve you for all your insurance and financial services needs 🙏"
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Bryn Caisse

October 6, 2025

5  out of  5
rating by Bryn Caisse
"Great office! The staff is knowledgeable and friendly. We’ve been customers for decades and appreciate their professionalism and support. Chris is wonderful and always willing to chat and answer questions."
We responded:
"Cheers to many more decades 🎊😁. We're honestly humbled by your praise and appreciate the opportunity to serve you for all your insurance and financial services needs 🙌"
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Julianne Storck

October 6, 2025

5  out of  5
rating by Julianne Storck
"super helpful on the phone!"
We responded:
"We're helpful on the phone, in person, or even online! We're grateful that you're part of our State Farm Agency family 🙏"
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Veronica Maturino

October 3, 2025

5  out of  5
rating by Veronica Maturino
"Always great to work with courteous staff definitely answer all my questions and concerns"
We responded:
"We're incredibly grateful to serve you for all your insurance and financial services needs 🙏. Thanks for being part of our State Farm Agency family!"
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Christine

October 2, 2025

5  out of  5
rating by Christine
"State farm is very good place to do business with all the receptionist make sure everything is answered and everything is done they make you feel at home and the receptionist m a r i l i was very pleasant today I spoke to it's just all in all good company I can see why my dad wouldn't do that many years ago I thank you for your guys's kindness"
We responded:
"The feelings are mutual! Thank you for taking the time to recognize our efforts to serve you for all your insurance and financial services needs 🙌"
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Sat Laming

September 27, 2025

5  out of  5
rating by Sat Laming
"State farm representative David was helpful and professional. I felt he was competent and knowledgeable of the different services State farm offers. He was also able to provide me with the right information so that I can choose the appropriate coverage. I highly commend that everyone should have an annual review of their insurance coverage with State farm and update their coverage. It was a worth while visit with David, State Farm representative in Santa Cruz California."
We responded:
"What an amazing and thorough recommendation! Thanks for coming I'm to review you insurance and financial services with David and thanks for being part of our State Farm Agency family 🙏"
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Melissa O Ramirez

September 19, 2025

5  out of  5
rating by Melissa O Ramirez
"I have had a business relationship with State Farm over 5 years and it's been a pleasure working with them for my insurance needs. They have been and always have been patient and very helpful for me through the years. All the staff agents that I have had the pleasure of speaking with have been a pleasant one."
We responded:
"We're so happy you're satisfied and find is pleasant to deal with! It's certainly a pleasure to serve you for all your insurance and financial services needs 🙏"
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Jesus F Rocha

September 19, 2025

5  out of  5
rating by Jesus F Rocha
"Love the service and the team there a great team they explain everything very well and always with a smile… I recommend it to everyone… the Salinas office is the best keep it up everyone.."
We responded:
"WOW 😳. What a wonderful bit of feedback, thank you so much for your kind words! We love our community like our own family and it's a pleasure to serve you for all your insurance and financial services needs 🙏"
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Alison Pepper

September 16, 2025

5  out of  5
rating by Alison Pepper
"We had our periodic insurance review with David. He took time to get to know our family and what is important to us. David knows his stuff and was able to dispell inaccuracies and trim unnecessary items so that we are confident that our insurance has our family and home well protected at a cost that is reasonable for us. Great service with a smart personable agent!!"
We responded:
"This is a wonderful testament to David's care and professionalism! Thank for trusting us to serve you for all your insurance and financial services needs 🙏"
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Sam Kahn

September 13, 2025

5  out of  5
rating by Sam Kahn
"David G is great to work with!!!"
We responded:
"David is a master at his craft! Thank you for trusting us with all your insurance and financial services needs 🙏"
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Rhonda Guerrero

September 12, 2025

5  out of  5
rating by Rhonda Guerrero
"I have been very pleased with the professional way all the staff have answered questions but still have a very friendly way of doing it. So far, we have only needed them once for a claim on our car for windshield replacement and it was done quickly."
We responded:
"We strive to build relationships with our customers through education and caring! Thank you for recognizing our efforts and trusting us with all your insurance and financial services needs 🙌"
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Ronaldo Marcos

September 11, 2025

5  out of  5
rating by Ronaldo Marcos
"I spoke with david for a couple of days n i get all the information so easy. M happy @ statefarm ins comp with the help of david. Thank you so much david for the big help."
We responded:
"Right on, David! Thanks for recognizing David's commitment to serving you for all your insurance and financial services needs 🙏"
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Scot Charland

September 10, 2025

5  out of  5
rating by Scot Charland
"Everyone was helpful and nice. I was able to get the job done with very few hiccups."
We responded:
"Thank you so much for your kindness! We're grateful to serve you for your State Farm Auto insurance!!"
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Benjamin Abihay

September 3, 2025

5  out of  5
rating by Benjamin Abihay
"Ashley was so helpful and clear."
We responded:
"Let's us know how we can improve to 5 stars !"
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Melissa Allred

July 31, 2025

5  out of  5
rating by Melissa Allred
"I absolutely love Chris Buich Location here in Santa Cruz, California! I am a longtime client and have been nothing but pleased with my experiences through State Farm!"
We responded:
"We are so blessed to serve our longtime customers like you! Thank you for your support and loyalty, we're so happy to serve you for all your insurance and financial services needs 🙏"
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karla loaiza

July 28, 2025

5  out of  5
rating by karla loaiza
"Yajaira was very knowledgeable and very helpful"
We responded:
"Wonderful news! Fast, reliable and professional. We're so grateful to serve you for your insurance needs!"
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Ryan Nelson

July 18, 2025

5  out of  5
rating by Ryan Nelson
"State Farm Review • as of July 2025 +Read if you have an off-road vehicle with customizations Company: - Very Favorable & Competitive Rates across the industry **Just spent a lot of time talking comparisons with competitors down to the itemized expenses for each coverage area. (Progressive/AllState/Geico/USAA/Farmers) Geico was the closest favorable alternative; but lacked transparency on (1) coverage feature that tilted my decision to StateFarm. Not only that; but my State-Farm agent is hard to beat on quality and reliability. Which in this industry— has a TON of value. Branch: - Strong Customer Service Quality - Easily Accessible Agent: ** Ask for: Yajahira (Hands Down) + Off-Road Vehicles: - State Farm will cover incident protection if you have collision insurance on your vehicle customizations without changing your premium amounts. You just need to provide proof of purchase posts-accident & photo evidence that it was an item secured to the vehicle ahead of the incident being reported. (This is a big sell and win for State-Farm). **I inquired with Geico on this, they do over coverage protection but would not disclose how it would affect the policy premiums until after I signed up with them)."
We responded:
"We are extremely pleased and proud to have met your 5 Star ⭐✨ mark for service! Thank you for allowing us to serve you for all your insurance needs 🙏"
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Devin Stires

July 18, 2025

5  out of  5
rating by Devin Stires
"Mariana and their team have been really helpful figuring out my insurance and finding the best fit for me. They’ve been willing to work with unique situations, multiple policies, and multiple vehicles."
We responded:
"We are here to serve for all your insurance and financial services needs 🙏. Thanks for shouting us out and for helping us to create a connection with you."
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Gael Leyva

July 9, 2025

5  out of  5
rating by Gael Leyva
"Recently bought a 2020 Supra and got quoted a ridiculous price at my previous insurance (AAA), came to State Farm and was greeted by David who explained everything perfectly, made sure I knew everything about my policy, and was also really helpful. 100% recommend if you’re looking for affordable auto insurance!"
We responded:
"This is amazing, we love to serve! Grateful would could help with your auto insurance, we are here for all your insurance and financial services needs 🙏"
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J S

June 19, 2025

5  out of  5
rating by J S
"Best insurance experience of a lifetime! We contacted for car insurance & eventually life insurance also. Outstanding customer service with genuine connection that feels like extended family. Others I contacted had none of this. Everyone I’ve ever dealt with at this office has been friendly, kind, knowledgeable & provided extremely personalized service & information even in difficult circumstance. They spend time, are patient, attend details, listen. They find unique, tailored solutions for situations & budgets. We live miles away but this office will always be our insurance company. Can’t thank them enough."
We responded:
"Wow, wow, wow! What an amazing recognition of our dedication to professional service and family friendly relationships! We're so grateful to be able to serve you for all your insurance and financial services needs 🙏"
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Cesar Eduardo Ibarra medrano

June 12, 2025

5  out of  5
rating by Cesar Eduardo Ibarra medrano
"Spoke with Fernanda Oralia Martynez, she was able to answer my questions concerning my policy. Highly recommend speaking with her. she was very professional and knowledgeable."
We responded:
"We strive to serve our customers with professionalism and to welcome like family. Thanks for recognizing our efforts to serve you for all your insurance and financial services needs 🙏"
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Jorge Zarate

June 10, 2025

5  out of  5
rating by Jorge Zarate
"Outstanding customer service every time ,"
We responded:
"We are honored to serve you for all your insurance and financial services needs 🙏"
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Ruchi Parihaar

June 10, 2025

5  out of  5
rating by Ruchi Parihaar
"Thank you, Chris. The customer experience was excellent. I got a great rate and had a courteous and smooth auto insurance buying experience. Thanks, Ruchi"
We responded:
"He is awesome! Thanks for saying so. Glad yo hear your auto insurance needs were met so smoothly 👌 "
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Leila Lyke

June 10, 2025

5  out of  5
rating by Leila Lyke
"Nicki was amazing helping remove a nonopt truck and helping me get the best price on insurance for a second vehicle that I have. Very polite and returned phone calls within a reasonable timeframe."
We responded:
"We're so grateful for the opportunity to serve you for all your insurance and financial services needs 🙏. We agree that Nicki is a true professional! "