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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katy Ravazza

October 24, 2025

5  out of  5
rating by Katy Ravazza
"The process of applying for a term life insurance policy was so incredibly easy and smooth! I’m so happy my husband and I went with Chris Buich State Farm for our insurance needs❤️❤️"
We responded:
"We're honored that you trust us with your life insurance and so happy you're part of our State Farm Agency family 🙏"
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Maria Reynaga

October 20, 2025

5  out of  5
rating by Maria Reynaga
"Nice attention thank you"
We responded:
"Yay, we're so grateful to meet your 5 Star expectations! Thanks for choosing us for all your insurance and financial services needs 🙏"
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Brenna Henderson

October 17, 2025

5  out of  5
rating by Brenna Henderson
"Yajahira is very kind and helpful"
We responded:
"We're so grateful for the opportunity to be helpful! We're here to help with all things insurance and financial services 🙏"
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Matthew Burridge

October 15, 2025

5  out of  5
rating by Matthew Burridge
"Long overdue review. I have had State Farm Insurance since the mid 1970s. So far, I’ve always received great service from friendly knowledgeable Agents and staff who ask all the right questions and gather all the pertinent information. Before choosing or updating I get clear concise explanations of options tailored to satisfy my needs, goals and desires. I’m always confident that I’ve made the right choices. Over the years agents have retired and my needs have changed. I’ve had opportunities to change insurance companies. I’ve stayed with State Farm because each new agent, each new office and all the new support staff have continued to provide excellent personalized service. It seems State Farm just keeps getting better and better. This will help you to understand how highly I value my relationship with Chris Buich and all the members of the support staff in the Santa Cruz Office. I think Chris knows taking good care of the staff is key to them taking good care of clients. In my opinion their dedication to their clients’ well-being and their enthusiastic teamwork helps to make them the best of the best. Celebrating over 50 years with State Farm."
We responded:
"I'm completely humbled by your words! What an absolute pleasure to serve you for all your insurance and financial services needs 🙏. Thank you for being part of the State Farm Agency family. Cheers to another 50 years."
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Jon Edison

October 15, 2025

3  out of  5
rating by Jon Edison
"I think there a little expensive but there costumer service is A+"
We responded:
"It's incredible to hear our service met the mark! Unfortunately, we do not set pricing, but we do everything in our power to bring value through connection, compassion and care! Let us know how we can earn 5 stars."
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Gala Yaroshevsky

October 15, 2025

5  out of  5
rating by Gala Yaroshevsky
"I’ve been with State Farm for many years and have everything insured through them—my home, my business, my cars, and even my children’s cars. Every year, it seems we’re adding something new to the policy, and the service has consistently been excellent. I especially want to highlight how amazing Nicky has been with handling my business insurance. She took the burden of dealing with landlord lease details completely off my shoulders. She communicated directly with the landlord, navigated all their unconventional requirements, and got everything squared away smoothly and professionally. She’s always quick to return calls and is incredibly friendly, helpful, and personable. I couldn’t be happier with the coverage or with the people at the Santa Cruz office—Chris, David, and Nicky have all been fantastic. It really makes a difference when you feel like you’re working with people who care."
We responded:
"WOW 😮. We give you 5 Stars right back! Thank you so kindly for being a part of our State Farm Agency family 🙏. We're grateful to serve you for all your insurance and financial services needs 🙌"
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ulises calix

October 14, 2025

5  out of  5
rating by ulises calix
"Nice service!"
We responded:
"We're so grateful for the opportunity to serve you! Thank for being a part of our State Farm Agency family 🙏"
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Brady Muller

October 9, 2025

5  out of  5
rating by Brady Muller
"Chris Buich and his employee David provided us with the most stress free transition over to their company. The exact reason I changed companies, for better customer service. So happy we made this decision, I wish we did it long ago. Thanks Chris and David!! We could not recommend a better office to go through than the office of Chris Buich and his crew."
We responded:
"Welcome to our State Farm Agency family 🙏. We're honored to you for all your insurance and financial services needs!!"
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Wayne

October 8, 2025

5  out of  5
rating by Wayne
"They are the best, remember the name.(Chris Buich - State Farm)"
We responded:
"Heyyyy! We're so happy to serve you for all your insurance and financial services needs 🙏"
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Bryn Caisse

October 6, 2025

5  out of  5
rating by Bryn Caisse
"Great office! The staff is knowledgeable and friendly. We’ve been customers for decades and appreciate their professionalism and support. Chris is wonderful and always willing to chat and answer questions."
We responded:
"Cheers to many more decades 🎊😁. We're honestly humbled by your praise and appreciate the opportunity to serve you for all your insurance and financial services needs 🙌"
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Julianne Storck

October 6, 2025

5  out of  5
rating by Julianne Storck
"super helpful on the phone!"
We responded:
"We're helpful on the phone, in person, or even online! We're grateful that you're part of our State Farm Agency family 🙏"
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Veronica Maturino

October 3, 2025

5  out of  5
rating by Veronica Maturino
"Always great to work with courteous staff definitely answer all my questions and concerns"
We responded:
"We're incredibly grateful to serve you for all your insurance and financial services needs 🙏. Thanks for being part of our State Farm Agency family!"
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Christine

October 2, 2025

5  out of  5
rating by Christine
"State farm is very good place to do business with all the receptionist make sure everything is answered and everything is done they make you feel at home and the receptionist m a r i l i was very pleasant today I spoke to it's just all in all good company I can see why my dad wouldn't do that many years ago I thank you for your guys's kindness"
We responded:
"The feelings are mutual! Thank you for taking the time to recognize our efforts to serve you for all your insurance and financial services needs 🙌"
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Sat Laming

September 27, 2025

5  out of  5
rating by Sat Laming
"State farm representative David was helpful and professional. I felt he was competent and knowledgeable of the different services State farm offers. He was also able to provide me with the right information so that I can choose the appropriate coverage. I highly commend that everyone should have an annual review of their insurance coverage with State farm and update their coverage. It was a worth while visit with David, State Farm representative in Santa Cruz California."
We responded:
"What an amazing and thorough recommendation! Thanks for coming I'm to review you insurance and financial services with David and thanks for being part of our State Farm Agency family 🙏"
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Melissa O Ramirez

September 19, 2025

5  out of  5
rating by Melissa O Ramirez
"I have had a business relationship with State Farm over 5 years and it's been a pleasure working with them for my insurance needs. They have been and always have been patient and very helpful for me through the years. All the staff agents that I have had the pleasure of speaking with have been a pleasant one."
We responded:
"We're so happy you're satisfied and find is pleasant to deal with! It's certainly a pleasure to serve you for all your insurance and financial services needs 🙏"
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Jesus F Rocha

September 19, 2025

5  out of  5
rating by Jesus F Rocha
"Love the service and the team there a great team they explain everything very well and always with a smile… I recommend it to everyone… the Salinas office is the best keep it up everyone.."
We responded:
"WOW 😳. What a wonderful bit of feedback, thank you so much for your kind words! We love our community like our own family and it's a pleasure to serve you for all your insurance and financial services needs 🙏"
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Alison Pepper

September 16, 2025

5  out of  5
rating by Alison Pepper
"We had our periodic insurance review with David. He took time to get to know our family and what is important to us. David knows his stuff and was able to dispell inaccuracies and trim unnecessary items so that we are confident that our insurance has our family and home well protected at a cost that is reasonable for us. Great service with a smart personable agent!!"
We responded:
"This is a wonderful testament to David's care and professionalism! Thank for trusting us to serve you for all your insurance and financial services needs 🙏"
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Sam Kahn

September 13, 2025

5  out of  5
rating by Sam Kahn
"David G is great to work with!!!"
We responded:
"David is a master at his craft! Thank you for trusting us with all your insurance and financial services needs 🙏"
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Rhonda Guerrero

September 12, 2025

5  out of  5
rating by Rhonda Guerrero
"I have been very pleased with the professional way all the staff have answered questions but still have a very friendly way of doing it. So far, we have only needed them once for a claim on our car for windshield replacement and it was done quickly."
We responded:
"We strive to build relationships with our customers through education and caring! Thank you for recognizing our efforts and trusting us with all your insurance and financial services needs 🙌"
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Ronaldo Marcos

September 11, 2025

5  out of  5
rating by Ronaldo Marcos
"I spoke with david for a couple of days n i get all the information so easy. M happy @ statefarm ins comp with the help of david. Thank you so much david for the big help."
We responded:
"Right on, David! Thanks for recognizing David's commitment to serving you for all your insurance and financial services needs 🙏"
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Scot Charland

September 10, 2025

5  out of  5
rating by Scot Charland
"Everyone was helpful and nice. I was able to get the job done with very few hiccups."
We responded:
"Thank you so much for your kindness! We're grateful to serve you for your State Farm Auto insurance!!"
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Benjamin Abihay

September 3, 2025

5  out of  5
rating by Benjamin Abihay
"Ashley was so helpful and clear."
We responded:
"Let's us know how we can improve to 5 stars !"
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Melissa Allred

July 31, 2025

5  out of  5
rating by Melissa Allred
"I absolutely love Chris Buich Location here in Santa Cruz, California! I am a longtime client and have been nothing but pleased with my experiences through State Farm!"
We responded:
"We are so blessed to serve our longtime customers like you! Thank you for your support and loyalty, we're so happy to serve you for all your insurance and financial services needs 🙏"
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karla loaiza

July 28, 2025

5  out of  5
rating by karla loaiza
"Yajaira was very knowledgeable and very helpful"
We responded:
"Wonderful news! Fast, reliable and professional. We're so grateful to serve you for your insurance needs!"
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Ryan Nelson

July 18, 2025

5  out of  5
rating by Ryan Nelson
"State Farm Review • as of July 2025 +Read if you have an off-road vehicle with customizations Company: - Very Favorable & Competitive Rates across the industry **Just spent a lot of time talking comparisons with competitors down to the itemized expenses for each coverage area. (Progressive/AllState/Geico/USAA/Farmers) Geico was the closest favorable alternative; but lacked transparency on (1) coverage feature that tilted my decision to StateFarm. Not only that; but my State-Farm agent is hard to beat on quality and reliability. Which in this industry— has a TON of value. Branch: - Strong Customer Service Quality - Easily Accessible Agent: ** Ask for: Yajahira (Hands Down) + Off-Road Vehicles: - State Farm will cover incident protection if you have collision insurance on your vehicle customizations without changing your premium amounts. You just need to provide proof of purchase posts-accident & photo evidence that it was an item secured to the vehicle ahead of the incident being reported. (This is a big sell and win for State-Farm). **I inquired with Geico on this, they do over coverage protection but would not disclose how it would affect the policy premiums until after I signed up with them)."
We responded:
"We are extremely pleased and proud to have met your 5 Star ⭐✨ mark for service! Thank you for allowing us to serve you for all your insurance needs 🙏"